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Telecom OSS · Hybrid cloud platforms · Delivery automation

Telecom OSS migrations and hybrid cloud platforms, delivered as changes you can review, accept or stop

For mobile operators and enterprise infrastructure teams facing an Ericsson OSS-RC to ENM migration, an OpenShift or Kubernetes platform decision, a VMware renewal, or an automation rollout that needs controlled access. Principal engineers own the architecture and the plan, senior engineers are matched to the scope, and your change authority decides what runs.

Request an architecture reviewBook a call
Inspect the sample sprint deliverables

What you hold after the ten-business-day Assessment Sprint, before any further commitment.

  • Live topology and dependency mapActual state against documented state for the agreed OSS/ENM, OpenShift or VMware footprint.
  • Migration sequence and rollback matrixWaves in order, pre-flight checks, stop conditions and the recovery trigger for each cutover.
  • CI/CD and security gap analysisRestricted-v2 SCCs, RBAC least privilege and secrets management, mapped to the SOC 2, ISO 27001, PCI DSS or telecom controls you name.
  • Target architecture and cost modelSizing, bill of materials and the cost of keeping the current estate set against the target state.

Read the sample recordsSprint scope and fee

Led by
Principal engineers who own the architecture, the method of procedure and escalation on every engagement.
Staffed by
Senior engineers selected for the scope and named in your statement of work before dates are committed.
First reply
Within one business day
First step
2-week Assessment Sprint, $14,500 fixed, 100% credited toward an annual retainer or managed agreement
Connected estate

Three engineering layers with explicit paths for change, network exposure and operational feedback.

  1. T3

    Enterprise portals, APIs & control planes

    • Next.js / TypeScriptCustomer portals · EN / ES / FR / HT
    • Developer & NOC consolesSelf-service requests · SLO dashboards
    • CAMARA API gatewayQoD · SIM Swap · Device Location
    • Enterprise identityOIDC / RBAC · IdP-managed passkeys

    Portal requests → merge request → policy checks → human approval

  2. T2

    Reviewed delivery & private MCP

    • MCP pre-flightTyped tools · approved model endpoints
    • GitLab CI & policyTrivy · SBOM · Cosign · OPA / Kyverno
    • Protected review & Argo CDHuman approval · GitOps reconciliation
    • Secrets & evidenceVault / ESO · redacted SIEM events

    Argo CD → cluster state · CI / IaC runner → hybrid infrastructure

  3. T1

    Telecom & hybrid infrastructure

    • Ericsson OSS-RC / ENMRAN / Core / IMS management · mediation
    • OpenShift fleetrestricted-v2 · Multus / SR-IOV
    • VMware / vSANConsolidation · MTV → KubeVirt cutover
    • Hybrid infrastructureTerraform / OpenTofu · VMware / Bare-Metal

Cluster telemetry, pipeline receipts and redacted tool events return to operations consoles and the evidence store.

  • Change policy: restricted-v2 validated, human approval before merge
  • Evidence: SBOM, scan and sync records captured in flight where in scope
  • Data custody: none; engineering runs inside your boundary
See each tier’s components and the boundaries we validate

Led by engineers whose earlier production roles were at

  • Ericsson
  • Verizon
  • Zain
  • Digicel
  • Haitel
  • TempestNS

Work delivered there was delivered as their employees, not by SynapseTel Cloud. No customer names appear on this site.

When to involve us

Four situations we are set up for

Each one has a recognisable trigger, a method we have run before, and a defined set of records you keep.

  1. Operating situation

    A legacy OSS estate that has to move to ENM

    Related service: Ericsson OSS & ENM Operations

    You recognise it when
    OSS-RC support is ending, node software releases are outrunning the manager, and every northbound alarm, configuration and performance feed has a consumer nobody has mapped.
    What we do
    Inventory releases, nodes and interface consumers, confirm the vendor-supported path, and re-home node groups in rehearsed waves with a rollback trigger and a named decision maker.
    What you get
    A migration plan your change board can approve, interface test records per wave, and an ENM estate your operations team runs without us.
  2. Operating situation

    A platform upgrade nobody wants to schedule

    Related service: Kubernetes & Red Hat OpenShift

    You recognise it when
    The OpenShift or Kubernetes release is falling behind, Operators and disruption budgets are unverified, and the last etcd restore was never rehearsed.
    What we do
    Check readiness against the installed release: Operator compatibility, worker headroom, backup age, window length against drain time and rollback margin. Block, condition or proceed, in writing.
    What you get
    A readiness record, an upgrade procedure with stop conditions, and separate recovery evidence for cluster state and application data.
  3. Operating situation

    A VMware renewal that has become a budget decision

    Related service: VMware & vSAN Modernization

    You recognise it when
    Licensing exposure is rising, storage policies differ from cluster to cluster, and the renewal date is closer than any migration plan.
    What we do
    Map workload dependencies and compatibility, decide per workload whether to retain, rehost or replatform, and move eligible workloads to OpenShift Virtualization in pilot and production waves.
    What you get
    A dependency map, a wave plan with owners and acceptance checks, and a restoration test record for the workloads in scope.
  4. Operating situation

    An automation workflow that needs controlled access

    Related service: AI Agents & MCP Integration

    You recognise it when
    A NOC or delivery task is still done by hand because the automation that could run it would need write access nobody is willing to grant.
    What we do
    Start with one workflow. Give it read-scoped tools through schema-restricted MCP servers, deterministic checks on anything it drafts, and a person approving every consequential action.
    What you get
    A tool and access matrix, evaluation results against normal, incomplete and adversarial inputs, and a fallback runbook.

Platform, migration and delivery engineering services

We migrate and support telecom management systems and hybrid infrastructure, automate how workloads are validated and shipped, and build the portals and network API integrations that expose those platforms to your teams and customers.

T1

Telecom and hybrid cloud infrastructure

Re-home legacy OSS-RC nodes to Ericsson ENM, harden bare-metal and hybrid OpenShift clusters, and run phased VMware vSAN and OpenShift Virtualization migrations with rehearsed rollback.

Scope a T1 review
Stack
  • Ericsson OSS & ENM
  • Kubernetes
  • Red Hat OpenShift
  • VMware & vSAN
Deliverables and acceptance
Wave-by-wave ENM cutover MOPs, restricted-v2 SCC workload manifests, MTV/VDDK warm migration plans and resilient hybrid infrastructure foundations.

Ericsson OSS & ENM Operations

A manager cutover that drops alarms or breaks provisioning is a network incident, not a project slip. The migration has to preserve every fault, configuration and performance flow its consumers rely on.

See our approach and delivery flow

We stabilize, upgrade and automate OSS-RC and Ericsson ENM across hybrid and cloud-native footprints. We validate element integrations, automate configuration and fault-management checks, and build mediation paths to orchestration platforms.

  1. Network elements
  2. Legacy OSS or ENM
  3. Approved interfaces

Explore a sample service scope. We agree your interfaces, permissions and acceptance criteria before delivery; use the engagement design for deployment.

What ships to your repositories

  • ENM upgrade and cutover runbooks
  • Automated health and pre-check frameworks
  • Northbound alarm and telemetry pipelines
  • FM/CM/PM integration test evidence
Explore Ericsson OSS & ENM Operations

Kubernetes & Red Hat OpenShift

An upgrade that stalls mid-drain, or a workload that cannot recover its data, costs more than the platform saved. Readiness has to be proven for the cluster and for each application separately.

See our approach and delivery flow

We engineer OpenShift and Kubernetes on bare-metal and VMware hosts. Application validation covers non-root execution, OpenShift restricted-v2 SCCs, CNI segmentation and day-2 lifecycle checks. Operators and infrastructure components use vendor-supported permissions with reviewed exceptions.

  1. Infrastructure
  2. Kubernetes or OpenShift
  3. Application workloads

Explore a sample service scope. We agree your interfaces, permissions and acceptance criteria before delivery; use the engagement design for deployment.

What ships to your repositories

  • Multi-cluster OpenShift reference architecture
  • restricted-v2 Helm/Kustomize validation
  • Kubernetes Operator integration and lifecycle checks
  • Rehearsed upgrade and workload recovery runbooks
Explore Kubernetes & Red Hat OpenShift

VMware & vSAN Modernization

A renewal decision made without a dependency map becomes an unplanned migration. The order of moves is set by shared databases, backup jobs and storage constraints, not by the licence date.

See our approach and delivery flow

We audit vSphere/vSAN storage policies, network paths and VM dependencies, then migrate toward consolidated vSAN, OpenShift Virtualization (KubeVirt). We use live migration where compatibility permits and rehearse cutover windows for other workloads.

  1. Compute, network & storage
  2. vSphere / vCenter / vSAN
  3. Guest workloads & recovery

Explore a sample service scope. We agree your interfaces, permissions and acceptance criteria before delivery; use the engagement design for deployment.

What ships to your repositories

  • VM dependency and blast-radius map
  • vSAN storage I/O and capacity plan
  • Phased VMware-to-OpenShift migration waves
  • Validated cutover and rollback procedures
Explore VMware & vSAN Modernization
T2

Delivery controls and private MCP

Replace manual change-board bottlenecks with GitLab CI and Argo CD reconciliation, OPA/Kyverno admission gates and schema-restricted MCP pre-flight checks. A person still approves every production change.

Scope a T2 review
Stack
  • AI Agents
  • MCP
  • CI/CD
  • Argo CD
  • Policy as Code
Deliverables and acceptance
Cosign-verified container promotion pipelines, CycloneDX SBOM attestations, Vault/ESO dynamic secret injection and read-scoped MCP diagnostic tools.

AI Agents & MCP Integration

Automation that needs write access nobody will grant stays manual. The way through is a bounded workflow with read-scoped tools and a person approving each consequential action.

See our approach and delivery flow

We connect private AI workflows to repositories, issue trackers and clusters through schema-restricted Model Context Protocol (MCP) servers. Model endpoints stay within your approved data boundary; deterministic policy checks validate generated manifests and OpenShift restricted-v2 readiness before human-approved execution.

  1. Business trigger
  2. Review and approval
  3. Controlled action

Explore a sample service scope. We agree your interfaces, permissions and acceptance criteria before delivery; use the engagement design for deployment.

What ships to your repositories

  • Schema-restricted MCP servers
  • Pre-deployment readiness and blast-radius reports
  • GitLab / Argo CD copilot integrations
  • SIEM tool-call audit trail and retention policy
Explore AI Agents & MCP Integration
T3

Enterprise portals, APIs and control planes

Internal developer portals, OSS operational dashboards, CAMARA-aligned network API gateways on operator-authorized NEF/SCEF exposure, and customer self-service interfaces that turn complex backend estates into fast, auditable workflows, in Next.js and TypeScript.

Scope a T3 review
Stack
  • Next.js
  • React
  • TypeScript
  • CAMARA
  • NEF / SCEF
  • API Integrations
  • Custom Portals
Deliverables and acceptance
OpenAPI 3.1 / CAMARA gateway contracts, authorized 3GPP NEF/SCEF adapters, OIDC/SAML tenant RBAC and localized EN/ES/FR/HT operator workflows.

Sample deliverables

  • Production Next.js / TypeScript portal
  • OpenAPI / CAMARA-aligned gateway integration
  • OAuth2/OIDC and tenant-aware RBAC
  • Accessible EN / ES / FR / HT delivery pipelines
Explore Enterprise portals, APIs and control planes

We agree supported systems, access and responsibilities in writing. Support hours, emergency on-call and response targets are set out with each engagement option. Technology names do not imply partnership or certification.

Request an architecture reviewCompare engagement optionsSee sample deliverables

Find the right service

Choose your technology and the help you need. Your selections will be included in the inquiry form.

Choose a technology and an engagement type to continue.

Engineering snapshots

Work our engineers have delivered

Three anonymized engagements from our engineers’ earlier roles, described by stack, problem and what changed. No customer is named, and none can be identified by elimination.

  • Carrier OSS and container platform

    Telecom workloads and ENM integrations moved onto OpenShift

    Legacy management workloads and their northbound integrations were re-platformed onto Red Hat OpenShift in rehearsed waves. Alarm, configuration and performance flows were traced to their consumers before each cutover, with automated pre-flight validation and a rollback trigger per wave.

    • Ericsson ENM
    • Red Hat OpenShift
    • Rehearsed cutover

  • DevSecOps and audit automation

    Policy-as-code gates in place of manual pre-audit reviews

    Manual pre-release checklists were replaced by policy checks and AI-assisted manifest verification inside GitOps pipelines. Each change carried its own scan, policy and approval evidence, so review time went to exceptions instead of paperwork.

    • Argo CD
    • MCP agents
    • Policy as code

  • Hybrid datacenter consolidation

    Fragmented vSAN and cloud estates under one declarative blueprint

    Separate VMware vSAN clusters and cloud core services were brought under a single declarative operating model, with restoration rehearsed per workload group before the old estates were retired.

    • VMware vSAN
    • Hybrid cloud
    • Terraform

Delivered by our engineers as employees of their earlier organisations, not by SynapseTel Cloud. Customer names, figures and identifying detail are withheld. How we evidence delivery

Expertise and evidence

Who leads the work, and what you can inspect before you commit

No customer names or logos appear on this site, and we do not substitute invented ones. What we can show is who is accountable, where their experience comes from, and the material we publish.

Who leads the work

Telecom, OpenShift and delivery automation
Owns OSS-RC and ENM migration design, OpenShift and VMware platform decisions, and every method of procedure.
Cloud platforms, DevSecOps and applications
Owns OpenShift cluster foundations, GitLab and Argo CD policy pipelines, MCP tooling and operator applications.

Senior engineers are selected for each scope and named in the statement of work. A principal engineer stays accountable for architecture, approvals and escalation from the first call to handover.

Earlier roles
Ericsson, Verizon, Zain, Digicel, Haitel and TempestNS. Work delivered there was delivered as their employees, not by SynapseTel Cloud.
Engineering leadership on the company page

What you can inspect now

  1. Written by usDecision notesTechnical notes on ENM migration checks, OpenShift EUS updates, VMware exit decisions, MCP permissions and SLA design, written by the engineers who lead engagements.
  2. Illustrative templateSample engineering recordsMethod of procedure, readiness audit and acceptance record templates with worked examples. Illustrative, not customer results.
  3. Synthetic demonstrationReadiness checkThe upgrade readiness rules run on invented input: worker headroom, disruption budgets, backup age, window length against drain time.
  4. Real product, sample dataClient portalThe portal your team would use for incidents, requests, quotes and invoices, shown with labelled sample records.
  5. Current policySecurity and operational policyData custody, access, infrastructure and AI governance controls, with a printable brief.
  6. Current factsProcurement overviewContracting entity, published terms, access prerequisites, acceptance and escalation on one page.

Engagement-specific topologies, procedures and references are shared during scoped discovery, where a client has agreed to it.

Delivery model

Two named principals, accountable from scoping to handover

Every engagement is delivered by a paired principal pod: a telecom and hybrid infrastructure lead (T1) and a DevSecOps, private MCP and application lead (T2/T3). Both are named in the statement of work, and the principals who scope the work deliver it.

StageYour organisationT1 lead · telecom and hybrid infrastructureT2/T3 lead · DevSecOps, MCP and applications
ScopingDescribe the systems, constraints and the outcome you needScopes the ENM, OpenShift and VMware/vSAN estate and its read-only accessScopes the pipelines, MCP boundaries and operator portals, and agrees dates and deliverables with the T1 lead
Architecture and planYour change authority reviews and approvesOwns the target infrastructure architecture, the migration waves and every stop conditionOwns the CI/CD gates, policy-as-code and MCP pre-flight checks every change must pass
ExecutionYour engineers are present; an approval record precedes any stepRuns the approved ENM, cluster and storage steps and watches the stop conditionsShips changes as merge requests through your CI gates and Argo CD; a deviation is a new decision taken with your decision maker
AcceptanceAccept against the written criteriaSigns off the infrastructure evidence and rollback recordsRecords results, exceptions and runbooks in your repositories
Escalation and continuityNamed contact on the escalation rosterEscalation point for network and platform incidentsEscalation point for pipeline, portal and API incidents
Responsibilities across an engagement. The pod leads, combined monthly hours, support hours and acceptance criteria are written into the statement of work before work begins.
  • Response targets are separate from restoration targets, and support hours are separate from emergency on-call. Each is stated beside the engagement option it belongs to.
  • The pod is two principals, not a bench. On a Platform Retainer it provides 100 to 120 combined principal hours a month on one workstream at a time; a second concurrent workstream is a separate expansion, agreed in writing.
  • Documentation, runbooks and evidence stay in your repositories, so the work continues if the people change.
Delivery standards and sample recordsProcurement overview

Stage by stage

How an engagement runs

Each stage ends with reviewed work in your repositories and a decision that is yours to make.

  1. Discovery and dependency audit (weeks 1–2)

    Covered by the $14,500 Assessment Sprint

    We connect through your bastion or ZTNA gateway to inspect live cluster configuration, vCenter and vSAN storage policies, CI/CD pipelines and change logs, and we record the failure modes and single points of failure we find.

    Gate 01

    Artifacts delivered

    • Live topology and dependency map
    • Failure-mode and single-point-of-failure register
    • Access and prerequisite record

  2. Target architecture and cutover plan

    Read-out on day 10 · sprint fee 100% credited toward an annual agreement

    You receive a target-state specification with Mermaid (.mmd) source, a sequenced migration order, rollback triggers for each wave and a cost comparison against keeping the current estate.

    Gate 02

    Artifacts delivered

    • Target-state specification with sizing
    • Sequenced migration order with a rollback trigger per wave
    • Cost comparison against keeping the current estate

  3. Build and pipeline wiring

    Platform Retainer · $24,000/month or $240,000/year ($20,000/month effective)

    Terraform modules, OpenShift manifests, MCP servers and Next.js applications land in your GitLab or GitHub repositories behind policy gates your team can read and maintain.

    Gate 03

    Artifacts delivered

    • Terraform or OpenTofu modules and OpenShift manifests
    • Policy gates, MCP servers and Next.js applications in your repositories
    • Pipeline evidence: SBOMs, scan reports and policy evaluations

  4. Operate and assure: transfer or managed

    Handover, or Managed Orchestration from $34,500/month

    Choose the operating model. Under build-operate-transfer we run the estate alongside your team until they own it, then hand over the runbooks. Under managed operations we stay on for lifecycle upgrades, drift remediation in the pipelines and 24/7 emergency on-call, with a contractual availability SLA at a 99.9% or 99.99% tier.

    Gate 04

    Artifacts delivered

    • Cutover records and post-migration service-level checks
    • Recorded runbook handover sessions
    • Build-operate-transfer plan or managed operations agreement

Every gate closes the same way: reviewed work in your repositories, and a decision that is yours to make: continue, pause or stop.

How a change runs

One change path, from baseline to acceptance

Every migration wave, platform upgrade and automation rollout we run follows the same five stages. Select a stage to see the checks it carries, the interfaces it touches and where your approval sits.

Illustrative scenarioRe-homing one group of RAN nodes from Ericsson OSS-RC to ENM. The figures are invented to show the method; they are not customer telemetry.
Select a stage
Checks
  • Installed releases and node models recorded against the vendor compatibility matrix
  • Owners named for each system, interface and change approval
  • Current alarm, KPI and configuration snapshots stored as the before-state
Interfaces touched
Read-only: ENM northbound CM/FM/PM, vCenter and vSAN policies, Kubernetes API, CI/CD configuration
Approval boundary
Named read-only accounts through your bastion or ZTNA gateway. No production data leaves the estate.
What lands in your repository
Inventory and dependency map committed as reviewed documents
In the scenario
Node group inventory with source and target releases recorded; PM counters baselined for the previous seven days.
Checks
  • Compatibility of source, target and node releases against vendor documentation
  • Certificate chains, PKI/CMPv2 enrolment and licence entitlements in place
  • Window length against rehearsed step durations, plus rollback time
Interfaces touched
Vendor documentation, certificate and licence inventories, previous change records
Approval boundary
Blocking findings stop scheduling. Conditions are listed with an owner and a due date.
What lands in your repository
Readiness summary with pass, condition and block findings
In the scenario
One block: incomplete certificate chain on three nodes. Rescheduled after re-enrolment; window confirmed with rollback margin.
Checks
  • Method of procedure with step order, verification after each step and stop conditions
  • Scripts, overlays and mediation configuration as a merge request in your repository
  • Your CI gates and policy checks pass; a named decision maker approves
Interfaces touched
Your GitLab or GitHub repository, CI pipeline and change board
Approval boundary
Nothing executes without your approval record. We propose; your change authority decides.
What lands in your repository
Approved merge request and the signed-off method of procedure
In the scenario
Re-homing procedure reviewed with the NOC lead; rollback trigger set at 30 minutes without alarm synchronisation.
Checks
  • Each step verified against its expected state before the next starts
  • Alarm, KPI and configuration checks compared with the baseline during the window
  • Stop conditions and the rollback trigger watched by the named decision maker
Interfaces touched
Write access only for the agreed steps, in the agreed window, with your engineers present
Approval boundary
Scope is limited to the approved procedure. Any deviation is a new decision, not an improvisation.
What lands in your repository
Timestamped execution log with each verification result
In the scenario
Nodes re-homed in two batches; FM synchronisation confirmed within 12 minutes per batch; no rollback trigger reached.
Checks
  • After-state compared with the baseline: alarms, KPIs, configuration drift
  • Acceptance criteria from the statement of work signed off by your owner
  • Rollback decision record and runbook handed over, whichever way the window ended
Interfaces touched
The same read-only interfaces as the baseline; your ticketing and documentation systems
Approval boundary
Acceptance is your decision against written criteria. Open conditions stay visible until closed.
What lands in your repository
Acceptance record, rollback decision record and updated runbook
In the scenario
PM counters within baseline tolerance; two cosmetic alarms documented with an owner and due date; handover session recorded.
Try the synthetic readiness checkRead the sample recordsGo deeper on the architecture page

Stage names and checks are our working method. Your maintenance windows, change authority and acceptance criteria are written into the statement of work before anything runs.

Where to start

Start at the phase you are in

Estates rarely modernize in one clean sequence. You may need a dependency audit before a hypervisor renewal, a migration wave to OpenShift, or delivery controls for a cluster you already run. Each option below has its own deliverables and terms.

  1. Entry point · Unmapped estate

    Assessment Sprint

    $14,500fixed fee · 2-week embedded sprint

    Start here when
    You need the dependencies and failure points mapped before you commit budget to a hypervisor renewal, a migration or new delivery controls.
    Typical deliverables
    Release and dependency findings, target architecture, migration-wave plan, cutover checks and recovery criteria.
    Terms
    Ten business days once read-only access is in place. The full fee is credited toward an Annual Platform Retainer or annual Managed Orchestration agreement signed within 30 days of completion.
    Inspect the sample sprint deliverables

    What you hold after the ten-business-day Assessment Sprint, before any further commitment.

    • Live topology and dependency mapActual state against documented state for the agreed OSS/ENM, OpenShift or VMware footprint.
    • Migration sequence and rollback matrixWaves in order, pre-flight checks, stop conditions and the recovery trigger for each cutover.
    • CI/CD and security gap analysisRestricted-v2 SCCs, RBAC least privilege and secrets management, mapped to the SOC 2, ISO 27001, PCI DSS or telecom controls you name.
    • Target architecture and cost modelSizing, bill of materials and the cost of keeping the current estate set against the target state.

    Read the sample recordsSprint scope and fee

    Illustrative scope and inclusions

    Example starting point

    You need a blueprint and dependency audit to modernize your OSS/ENM or hybrid cloud environment, with implementation quoted separately.

    • Two-week embedded review across T1 infrastructure, T2 pipelines and T3 portals.
    • Live topology and blast-radius audit of the agreed Ericsson OSS/ENM, OpenShift, VMware/vSAN or hybrid cloud footprint.
    • Written target architecture with downloadable Mermaid (.mmd) source diagrams.
    • Wave-by-wave migration order with rollback plans, stop conditions and a “cost of doing nothing” risk matrix.
    • Executive and engineering readout with a fixed-scope backlog for Phase 2.
    Request this starting pointReview scope and pricing

  2. Gate: reviewed work in your repositories; you continue, pause or stop.

    Entry point · Defined backlog

    Platform Retainer

    $24,000/ month

    Start here when
    You are ready to move workloads in rehearsed waves, add delivery controls to a cluster you already run, or build an operator application against an agreed backlog.
    Typical deliverables
    Terraform/OpenTofu platform foundations, Helm/Kustomize manifests, MTV migration waves, GitLab/Argo CD golden paths, private MCP pre-flight tooling and Next.js operator consoles, delivered against the agreed backlog.
    Terms
    Monthly invoicing. Four-business-hour response during support hours: Monday–Friday, 8 a.m.–6 p.m. Eastern, excluding public holidays.
    Illustrative scope and inclusions

    Example starting point

    You have an agreed backlog of hybrid migrations, automation and internal portal or API delivery.

    • Paired principal pod: 1 telecom/hybrid infrastructure lead and 1 DevSecOps/MCP/application lead, with 100–120 combined principal hours per month.
    • One active modernization workstream at a time, with weekly commits to your repositories through your review process.
    • T1–T3 execution: OpenShift restricted-v2 hardening, ENM mediation, VMware-to-KubeVirt cutovers, or Next.js/CAMARA portals.
    • Automated governance: GitLab CI, OPA/Kyverno policy-as-code, Argo CD GitOps and schema-restricted private MCP pre-flight checks.
    • Quarterly architecture and FinOps review with your leadership.
    • Business-hours SLA: four-hour engineering response target, Monday–Friday, 8 a.m.–6 p.m. Eastern.
    Request this starting pointReview scope and pricing

  3. Gate: reviewed work in your repositories; you continue, pause or stop.

    Entry point · Running estate

    Managed Orchestration

    From $34,500/ month

    Start here when
    You need ongoing operation of a migrated platform or multi-vendor estate, with lifecycle work, drift remediation and 24/7 emergency on-call.
    Typical deliverables
    OSS/element lifecycle work, drift remediation, operational runbooks, policy-check records and monthly service reviews.
    Terms
    Quoted per estate. 24/7 emergency on-call, response and restoration targets, and a contractual availability SLA in your agreement.
    Illustrative scope and inclusions

    Example starting point

    Your migrated platform or multi-vendor estate needs ongoing operations and 24/7 escalation.

    • Everything in the Platform Retainer, plus 24/7/365 emergency on-call incident response.
    • Named principal engineers on your account, with no tiered L1 queue.
    • Contractual availability SLA at a 99.9% or 99.99% tier, scoped to the covered estate and its dependency boundaries.
    • Multi-vendor element management across RAN/Core mediation, the OpenShift fleet and hybrid storage.
    • Continuous audit and compliance evidence pipeline into your SIEM or evidence store for agreed controls; it supports your audit and does not imply certification.
    • Dedicated delivery and reliability lead with monthly SLO and error-budget reviews.
    Request this starting pointReview scope and pricing

Examples are illustrative starting points. We agree capacity, coverage, deliverables and service targets in writing before work begins. Cloud usage, licenses and third-party fees are separate, and a defined migration can also run as a custom project SOW.

Client portal

See the portal before you sign

Use the customer portal to follow incidents, requests, quotes and invoices for your engagement. We work from the same service records as your team.

Tour the client portal
Sample data
Client portal overview for a sample company: open incidents by severity, retainer hours left this month and items waiting on the client.
Open sample screen at full size (new tab)

See the portal before you sign

Sample data

Client portal overview for a sample company: open incidents by severity, retainer hours left this month and items waiting on the client.

Governance and engineering authority

What every engagement runs under

  • OpenShift restricted-v2 validation before merge
  • Signed images, SBOM and policy gates
  • Audit evidence for agreed SOC 2, ISO 27001, PCI DSS or telecom controls
  • No production-data custody
  • Human approval on every production change

Evidence supports your audit and does not imply certification. Technology names do not imply partnership.

Direct principal access

Every request is read by a principal engineer, and the principal who scopes the work leads it from the first call to handover. Senior engineers are named in the statement of work. There is no account-executive layer and no handoff to a junior bench.

Operated from: Florida, United States.

Security and operational policyProcurement overview

Tell us what is breaking

Send the shape of the problem. A principal engineer, not an account representative, replies within one business day with a proposed scope for a two-week Assessment Sprint, or another next step if the sprint is not the right fit.

Request an architecture reviewSee pricing and retainers

What happens next

  1. Describe the estate: the T1, T2 or T3 boundary involved and the current bottleneck
  2. Principal engineer review: a written technical reply within one business day
  3. A 30-minute working session, then a fixed-scope SOW for the $14,500 Assessment Sprint
First reply
Within one business day
Commitment
The review call scopes the work. The Assessment Sprint is a separate fixed-fee engagement, quoted before any payment.
Confidentiality
Mutual NDA before we inspect topology or repositories